Guest Reviews

The girls in the office are friendly and knowledgeable.

We had a very relaxing time at Heron Pointe. I only wish we would have had a golf cart to use. The location was great!

Office staff is always friendly. The repairman who came to look at the dryer was very polite and friendly.

We enjoy staying at Heron Pointe and will return, just not to F-21.

Very friendly and accommodating staff. We stay in this complex every year and love it! Location is wonderful

Very friendly and accommodating staff. We stay in this complex every year and love it! Location is wonderful

Everyone was friendly, and knowledgeable about most things. Check in and out was easy.

We really liked the property. Unloading was fairly easy because the luggage carts were conveniently provided. They even provided grocery carts! The condo was perfect for 7 of us. It is tastefully decorated and had most of the kitchen utensils we needed, although the nonstick frying pans should be replaced as the coating is coming off of the cooking surfaces. We would definitely stay there again!

I had questions and a couple issues that needed addressed. Guest services were attentive, pleasant and took care of me almost immediately. Our door lock stopped working and Jim was there So quickly to fix it

I can't say enough good things about this property. Beach location is Excellent. The unit was Wonderful. Its close to Everything. We had the Best time. Thanks

The office staff was very friendly and nice . and emails were answered right away

I will be using this place everytime i stay at myrtle beach. Thanks for everything and great service !!

friendly and polite

Not much to report back except there was no broom to sweep up the sand that was tracked in. The master bedroom bed was small, only a full size and was on wheels on laminate flooring. My husband slide across the room when he laid down for the 1st time. We did lock the wheels, which helped some. I suggest moving the extra coffee cups from the bar area into the cupboards. Took 3 adults to find them because we weren't expecting them there. Also, we had a couple Palmetto bugs in the unit. We are familiar with them, as my in-laws have a condo in Ship Watch Point, others may not be as familiar. Also, the dryer lint trap was almost an inch thick with lint and a bout a pound of sand. I had to clean the dryer out before I could use it. This would be beneficial to inform guests to clean out the trap every time they run the dryer due to fire hazard. Otherwise, the property fit our needs for the week.

Very kind and polite.

Love the location.

Everybody was great it's a very nice place to stay again I loved it all

Tha property was lovely everything was clean & I never had to worry abt anything my kids loved it because we was able to walk rite across tha street & we was on tha Beach that wat I loved tha most abt it didn't have to go far to get to tha Beach it was great

We did not see any members of your team as we arrived after 5 PM

We enjoyed our sister's retreat at your facility and would consider returning again. Thank you,. Linda Stanford