Guest Reviews

Better then I expected,

Everyone was helpful

We had a great time good weather! But there needs to be something done with the smoking area! A large family sat every day below our balcony and smoked ALL day. We couldnt sit on our balcony much in the afternoon because of it. I think the smoking should be in a designated area to insure everyone a great vacation!

First time guests should be better informed about directions.

Wi-fi connection was terrible, disconnected constantly. No hair dryer, no beach accessories (just one chair). Microwave didn't work properly. Some crockery is scratched and too old. To get the keys you need to go to another location, you need to make doors with individual codes and send the codes by e-mail to the guests prior to arrival (same day), it'd be easy and more secured. Full kitchen, washing machine, dryer, terrace. Oudoor and indoor pools. 5 minutes walking distance to the beach. Close to Walmart and Tanger outlets. Free parking. You have sand wash, it's good because there's no sand wash on the beach!

The unit was clean and in a great location. We didnt give it full scores because the beds were awful. It felt like we were laying on plywood and you could hear someone rolling over from the other side of the unit. Plus, it wasnt adequately explained that we were only allowed 2 cars on property. The unit sleeps 8, but if you bring more than 2 cars, they will tow them. You cant pay for more parking spaces; in order to not get towed, you have to park two miles down the road at a grocery store. That was what they told us. It was beyond inconvenient

They are very friendly and helpful.

We love it there!

Check in was fast and friendly. We had a wasp building a new nest above our door, the repair team was out right away to remove it. Also we ran the dishwasher, toaster and microwave oven at the same time and blew the curcuit. The response time was very speedy. Thanks

Over all we had an awesome vacation! It was very accommodating for 8 adults having a Birthday Celebration. We ate in most meals and we had everything we needed to make our meals. Thanks

Everyone was very friendly

Elevator needed and cleaning could improve otherwise great

n/a

Overall, this was a great experience for us. We are a family of 5 and had plenty of room. Amenities were great, unit was clean and ready on time. Had everything we needed (although dishwasher is really loud :) ). Screened in patio was awesome to sit in during the evening hours - zero bugs! Walk to the beach was truly < 10 mins - just depends on your walking speed. Pool was clean and in good repair. Great location to shopping, restaurants and activities. Bedrooms do get very warm if doors are closed. Ideally, adding ceiling fans would solve the issue, but having floor fans in every room is a quick and easy solution as well. We thank the owners for making this a wonderful experience all around and look forward to coming back in the future!

Extremely Helpful and Very Friendly!

We LOVED our stay at Shipwatch Pointe! Thanks Grand Strand Rentals and your team for assisting us in making our vacation one we will always remember!

The maintenance men showed up to fix the stove unannounced. I had no knowledge they were coming, it was inconvenient.

Instructions on how to get to each property from the rental office would be helpful.

Overall, it was a nice, comfortable and affordable property. Our family enjoyed our stay.

As I mentioned above great beach access, the kitchen is very outdated with the countertops in the lighting is very very poor in the kitchen

GSVR responds promptly to emails/requests however they were unable to fix my problem of no central air during my stay, Thur to Sun temperature ranged from 77 up without fans, maintenance attempted to fix the problem but unsuccessful. Basically my family & I were hot and miserable. Upon checking out via phone,I informed the person on the phone regarding our stay and he stated that the maintenance staff had reported the problem as fixed & he apologized but at the end of the day I was not satisfied with the lack of communication and lack of air, I paid for a unit that was supposed to have central air.

The location is great and the people in the community are super nice and friendly (Initially my family were skeptical due to being a minority, however thanks to the wonderful tenants/others in community my family was at ease and felt very comfortable). There were 2 issues which concerned me: 1 being the back patio door lock was broken however maintenance fixed it promptly the 2nd was a major issue which was the cooling system/central air unit broken,it remained 77 and above (maintenance attempted to fix but no success, so Thur to sun my family & I had to endure the heat with no fans/we were hot and miserable). Once the central air unit has been fixed this place will rank at the top of my list of places to stay in Myrtle Beach.

Great customer service.

Very nice place.

Very satisfied

Great value for money. Exactly as advertised.